Mavora Refund & Return Policy

At Mavora, we want you to be happy with your purchase. If you’re not satisfied with your order, we offer a 30-day return period.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition

• Be returned with its original packaging, tags, and accessories, where applicable

• Not be damaged or altered

Refunds

Once we receive and inspect your returned item, we’ll let you know whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We’ll work with you to arrange an appropriate replacement or refund.

Return Shipping

For standard returns, the customer is responsible for the cost of return shipping.

If the item is damaged, defective, or incorrect due to an error on our part, Mavora will cover the applicable return shipping costs.

Exchanges

If you would like to exchange an item, please contact us within 30 days of delivery. Exchanges are subject to product availability.

Contact Us

For any questions regarding returns or refunds, please contact Mavora customer support and include your order number.